Terms of service

At TrueRack, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website (trueracksboardshop.com) or make a purchase.

1. Information We Collect

Personal Information: When you purchase from our store, we collect details such as your name, email, billing/shipping address, and payment information.
Browsing Data: We may collect information about how you interact with our website (such as pages visited, time spent, and device/browser type).

2. How We Use Your Information

We use the information collected to:

Process and fulfill your orders.
Communicate with you about your order, products, or promotions.
Improve our website and services.
Comply with legal obligations.

3. Sharing of Information

We do not sell or trade your personal information.
We may share your information with trusted third-party services (such as payment processors, shipping carriers, and Shopify) to help operate our business.

4. Cookies & Tracking

Our site uses cookies and similar tracking technologies to provide a better browsing and shopping experience. You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or loss. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections or deletion of your data.
Opt out of marketing communications at any time.

7. Third-Party Services

Our store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services. Your data may be stored through Shopify’s data storage, databases, and general Shopify applications.